QuickStarts are the first thing that your users interact with. It's important to make a good impression. In this series, we are going to spend 15 minutes with a Quickstart and give you our review.
For many tech companies, QuickStarts are the landing page in the documentation world. You are more likely to persuade users to sign up for a demo or implement your software when you give them a good experience.
The problem is there aren't many resources that explain how to distinguish a good Quickstart from a bad one. That's where this series comes in. Starting on October 9th, we're going to spend 30 days reviewing different Getting Started Guides.
What's The Criteria?
- Excellent
- OK
- Poor
Purposeful: Does the QuickStart explain what problem it's trying to solve? Who is the intended audience?
UX Experience: How seamless is the experience? Must the user create an account to get through the Quickstart? Does the Quickstart elicit a sense of joy and achievement?
Accurate: Are the instructions correct? Are they complete?
The purpose of this series is for the tech community to gain clarity on how to create a great Getting Started Experience. We'll learn what works, and what we can improve upon together as a community.
If you're interested in a FREE Getting Started audit for your company, please fill out this form.
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