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Aadit Unni
Aadit Unni

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Create a simple chatbot using Amazon Lex

[8/100] #100DaysOfCloud Today, I created a simple chatbot using Amazon Lex and taught the bot how to respond to utterances.

Amazon Lex :

Amazon Lex is a fully managed artificial intelligence (AI) service with advanced natural language models to design, build, test, and deploy conversational interfaces in applications.

Use cases :

  • Build virtual agents and voice assistants

    • Enable self-service capabilities with virtual contact center agents and interactive voice response (IVR). Users can change a password or schedule an appointment without speaking to a human agent.
  • Automate informational responses

    • Design conversational solutions that provide responses to frequently asked questions. Improve Connect & Lex conversation flows for tech support, HR benefits, or finance with natural language search for FAQs powered by Amazon Kendra.
  • Improve productivity with application bots

    • Automate basic user tasks in your application with powerful chatbots. Seamlessly connect with other enterprise software through AWS Lambda and maintain granular access control through IAM.
  • Maximize the information trapped in transcripts

    • Design chatbots using existing contact center transcripts. Reduce design time from weeks to hours and accelerate bot deployment.

You can try to create a simple chatbot using Amazon Lex yourself by following the steps from the link below :
GitHub

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