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Holger Imbery

MVP (Copilot Studio) & MCT | Code Fanatic | Low Code Hacker | Bot Keeper | Power Platform & Azure Architect | developers advocate

Location Berlin, Germany Joined Joined on  Personal website https://holgerimbery.blog github website

Pronouns

hi/him

Work

principal architect NTTData Inc.

Microsoft First‑Party Autonomous Agents for Dynamics 365 Customer Service and Sales
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Microsoft First‑Party Autonomous Agents for Dynamics 365 Customer Service and Sales

#dynamics365 #sales #customerservice #copilotstudio
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18 min read
Practical Governance for Microsoft Copilot Studio and the Power Platform
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Practical Governance for Microsoft Copilot Studio and the Power Platform

#copilotstudio #governance #agents
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11 min read
Integrating SAP with Copilot Studio Agents - Why it Matters, What to Build, and How to Deliver
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Integrating SAP with Copilot Studio Agents - Why it Matters, What to Build, and How to Deliver

#copilotstudio #sap #agents
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8 min read
Microsoft Agent Framework - The open‑source engine for agentic AI — why it matters for businesses, low‑code makers, and...
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Microsoft Agent Framework - The open‑source engine for agentic AI — why it matters for businesses, low‑code makers, and...

#copilotstudio #aifoundry #agents
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6 min read
Power Automate and Copilot Studio Autonomous Agents - Choosing the Right Tool for Your Automation Needs
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Power Automate and Copilot Studio Autonomous Agents - Choosing the Right Tool for Your Automation Needs

#copilotstudio #powerautomate #autonomousagents #agents
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6 min read
Triggering the Backend - Integrating Azure AI Foundry with Microsoft Copilot Studio
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Triggering the Backend - Integrating Azure AI Foundry with Microsoft Copilot Studio

#copilotstudio #aifoundry
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14 min read
Choosing Between Microsoft Copilot Studio and Azure AI Foundry - A Comprehensive Guide
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Choosing Between Microsoft Copilot Studio and Azure AI Foundry - A Comprehensive Guide

#copilotstudio #aifoundry
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6 min read
Copilot Studio licensing
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Copilot Studio licensing

#copilotstudio
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10 min read
Comparing Copilot Studio Agent Builder and Microsoft Copilot Studio
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Comparing Copilot Studio Agent Builder and Microsoft Copilot Studio

#copilotstudio #copilotstudioagentbuilder
1
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14 min read
Webchat Playground Tool in Copilot Studio Kit - easy customization of Copilot webchat UI
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Webchat Playground Tool in Copilot Studio Kit - easy customization of Copilot webchat UI

#copilotstudio #webchat #copilotstudiokit
1
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6 min read
Copilot Studio - voice in customer service - an experimental approach with ACSforMCS
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Copilot Studio - voice in customer service - an experimental approach with ACSforMCS

#copilotstudio #voicechannel #telephony #customerservice
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7 min read
Copilot Studio Kit - you can't improve what you can't measure
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Copilot Studio Kit - you can't improve what you can't measure

#copilotstudio #copilotstudiokit #applicationlifecycle #agents
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16 min read
Application Lifecycle Management und Environment Strategy in Microsoft Copilot Studio
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Application Lifecycle Management und Environment Strategy in Microsoft Copilot Studio

#copilotstudio #applicationlifecyclemanagement
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20 min read
Copilot Studio Extension for VS Code - Enhancing AI Agent Development with an additional code view
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Copilot Studio Extension for VS Code - Enhancing AI Agent Development with an additional code view

#copilotstudio #agents #vscode
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8 min read
Add User Authentication to Topics
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Add User Authentication to Topics

#copilotstudio #agents #authentication
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6 min read
Copilot Control System - Governing and Administering Copilot and AI Agents
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Copilot Control System - Governing and Administering Copilot and AI Agents

#githubcopilot #copilotstudio #ai #governance
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28 min read
Autonomous Agents - The Future of Automation
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Autonomous Agents - The Future of Automation

#copilotstudio #autonomousagents
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6 min read
Agentic AI and Microsoft’s Autonomous Agents - An In-Depth Comparison
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Agentic AI and Microsoft’s Autonomous Agents - An In-Depth Comparison

#copilotstudio #agenticai #autonomousagents
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28 min read
Measuring for Improvement - Capturing Telemetry in Microsoft Copilot Studio with Azure Application Insights
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Measuring for Improvement - Capturing Telemetry in Microsoft Copilot Studio with Azure Application Insights

#copilotstudio #azureapplicationinsi
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9 min read
Empowering AI Agents with Deep Reasoning in Microsoft Copilot Studio
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Empowering AI Agents with Deep Reasoning in Microsoft Copilot Studio

#copilotstudio
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3 min read
Creating Conversational AI with Microsoft Fabric Data Agents and Azure AI Agents
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Creating Conversational AI with Microsoft Fabric Data Agents and Azure AI Agents

#fabric #dataagent
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6 min read
Implementing Copilot Studio Agent flows
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Implementing Copilot Studio Agent flows

#copilotstudio #agentflows #automation #powerautomate
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5 min read
Implementing Pay-As-You-Go Payment for Copilot Studio Agents and Agent Flows
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Implementing Pay-As-You-Go Payment for Copilot Studio Agents and Agent Flows

#copilotstudio #payasyougo #copilotstudioagentfl #azure
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6 min read
Integrating AI Builder Prompts into a Copilot Studio Agent
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Integrating AI Builder Prompts into a Copilot Studio Agent

#copilotstudio #aibuilder
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5 min read
Use the Model Context Protocol (MCP) with Copilot Studio
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Use the Model Context Protocol (MCP) with Copilot Studio

#copilotstudio #mcp #modelcontextprotocol #ai
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6 min read
AI-Accelerated Customer Service - Transforming the Future of Customer Support
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AI-Accelerated Customer Service - Transforming the Future of Customer Support

#copilotstudio #customerservice #agents #dynamics365
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8 min read
Accelerate Your Journey to AI-First Selling
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Accelerate Your Journey to AI-First Selling

#copilotstudio #sales #agents #dynamics365
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5 min read
Autonomous Agents with Microsoft Copilot Studio - an overview
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Autonomous Agents with Microsoft Copilot Studio - an overview

#copilotstudio #autonomousagents
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5 min read
Creating an Agent for Microsoft Copilot Chat Using SharePoint as a Knowledge Source
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Creating an Agent for Microsoft Copilot Chat Using SharePoint as a Knowledge Source

#copilotstudio #microsoftcopilotchat #sharepoint #knowledgemanagement
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5 min read
Exploring Copilot Studio Features - Classic Orchestration and Generative Orchestration
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Exploring Copilot Studio Features - Classic Orchestration and Generative Orchestration

#copilotstudio
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8 min read
Copilot Studio - a curated link list
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Copilot Studio - a curated link list

#copilotstudio #curatedlist
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9 min read
Transform Your Sales Operations - Integrate Salesforce with Copilot for Microsoft 365
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Transform Your Sales Operations - Integrate Salesforce with Copilot for Microsoft 365

#copilotstudio #githubcopilot #salesforce #copilotextensibility
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7 min read
Extending Microsoft 365 Copilot with Copilot Studio with ServiceNow as an example
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Extending Microsoft 365 Copilot with Copilot Studio with ServiceNow as an example

#copilotstudio #githubcopilot #servicenow #copilotextensibility
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5 min read
Comparison of Copilot Chat and Copilot for Microsoft 365
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Comparison of Copilot Chat and Copilot for Microsoft 365

#githubcopilot #copilotstudio
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5 min read
Tech Hint - Consult and transfer from Dynamics 365 Customer Service or Contact Center to Microsoft Teams
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Tech Hint - Consult and transfer from Dynamics 365 Customer Service or Contact Center to Microsoft Teams

#techhint #dynamics365 #customerservice #contactcenter
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3 min read
Enhance Your Automated Customer Service by Giving Virtual Agents a Face and Personality
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Enhance Your Automated Customer Service by Giving Virtual Agents a Face and Personality

#virtualassistant #customerservice
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4 min read
Enhance Your Copilot for Microsoft 365 Experience - When Plain Copilot Isn't Enough
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Enhance Your Copilot for Microsoft 365 Experience - When Plain Copilot Isn't Enough

#githubcopilot #copilotstudio #declarativeagents #teamstoolkit
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5 min read
Easy Steps to Create Multilingual IVRs with Copilot Studio in Dynamics 365 Customer Service or ContactCenter
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Easy Steps to Create Multilingual IVRs with Copilot Studio in Dynamics 365 Customer Service or ContactCenter

#copilotstudio #customerservice #dynamics365
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3 min read
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