When I first discovered UX Design as a process, I was amazed and and fascinated for a lot of reasons.
What I want to talk about here is the two reasons I was fascinated about UX Design:
- Breaking down making products into a process which is a series of steps toward the final product
- Including the user every time which makes it a UX Design
When breaking down the problem into small problems like strategy, information architecture, interaction design and so on, what we did really is try to solve a problem the right way and that’s what design is for. So why should we call it UX Design?
We all know that we’re designing for people not ourselves, that doesn’t mean we obey orders but we solve their problems through our expertise and using our own process.
What makes UX Design stand out isn’t that it is a process, neither that we’re designing for people. It’s that we start our process with empathizing with people and including them in our process as many times as possible and in a way that won’t hurt solving the problem. And that requires a lot of expertise in solving problems and understanding humans which makes it a bit different of the regular definition of design.