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Vijay Kumar Sridharan

VP Software Engineering @ Goldman Sachs. I build conversational AI for customer service in regulated finance. IEEE Senior Member. Author of CAFA-IVR.

Joined on Oct 4, 2026 https://github.com/sridharanvijaykumar

Vijay Kumar Sridharan

Oct 13

ASR-induced failure rate: did the speech path break it?

#ai #machinelearning #nlp #testing

5 min read

Vijay Kumar Sridharan

Oct 6

Critical-entity error rate: the metric WER can't see

#ai #machinelearning #nlp #testing

5 min read

Vijay Kumar Sridharan

Oct 4

Why WER lies to you in production IVR

#ai #machinelearning #nlp #testing

5 min read

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