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Discussion on: Where do you think ethics in tech is falling short?

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somedood profile image
Basti Ortiz • Edited

Sure! What I meant by that was expounding on my point that "surrendering user privacy" has become a necessity at this point.

As you said, we have the freedom to choose other alternatives. For example, one can opt to use DuckDuckGo over Google for the sake of privacy, but that doesn't mean we always have that choice in other areas of tech. Moreover, it doesn't exactly mean the alternatives are the most practical and the most convenient solutions.

If one wanted to use a more privacy-centric OS, then they would have to jump through the hoops of Linux. Not everyone has the ability to tinker around, so most of us just settle with Windows, Mac, Android, or iOS.

We may opt to use DuckDuckGo in this case, but that doesn't mean we don't make trade-offs in other areas.

And that is the heart of the issue: it is simply easier to surrender user privacy. We have failed in developing the tech industry in such a way that makes privacy the easiest choice. Frankly put, user privacy is not the default (for various business-related reasons).

In turn, after years of domination (or dare I say "monopolization"), the "Facebooks" and "Googles" of the world have normalized the culture of trading privacy for their "free" services.

That is what I found unethical about it. We live in a world where this is an acceptable trade-off, perhaps even mandatory in most cases, especially with non-tech-savvy individuals.

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drbearhands profile image
DrBearhands

I agree, but would argue you are congregating two distinct phenomena.

  1. Many services (WhatsApp, YouTube, Uber, Facebook...) are subject to two-sided markets or other network benefits. By being the largest they are a de-facto monopoly. This is an issue of lacking legislators who don't enforce competitive free markets through e.g. open communication standards.
  2. People know nothing about technology, in particular as it relates to potentials for data abuse in this example, yet still use it and have opinions about it. I've seen this in software engineers holding an MSc as well.

Google vs DuckDuckGo is caused entirely by the second issue, and could be considered a result of user choice. WhatsApp vs Signal is also caused by the first, and really isn't a choice.

There are further cases where users really don't have a (proper) choice, such as with mobile OS, or website who chose to use third party utilities who track as a side-effect, essentially because their devs are bad.

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somedood profile image
Basti Ortiz

Ah, I see your point. However, either way we look at it, this issue on privacy is definitely an area in tech in which we have failed in terms of ethics.

It's not that we, as developers, are inherently "evil". Through the years, we simply have not addressed the privacy issues arising from the ubiquity of tech. Until only recently (thanks to legislation such as the EU's GDPR), we have fostered a culture in which it is totally acceptable to intrude on user privacy "by default". For some, as you differentiated, it is due to the lack of a "proper choice".

Thank you for adding the distinction. It initially did not occur to me that I have mixed the two phenomena. Perhaps I have been too caught up with my main thesis that over the years, the tech industry has normalized a culture of intrusion.