Today will talk about how chatbots in Artificial Intelligence gonna revolutionize the way we get everything done…
What are Chatbots?
Chatbots powered by artificial intelligence have been long touted as something that will kill the apps eventually. They are text or voice-based interfaces that provide support and connect human users with the services or information they need. Some AI bots will help you manage your day data better.
As per Gartner, in the next couple of years”. 48% of the organizations will use chatbots for customer care and 42% will deploy virtual assistants.
Future of AI Chatbots :
With a variety of ‘Conversational Marketing’ techniques being used such as the voice-assisted Amazon Alexa and chatbots in Messenger, it will be interesting to see how this technology will take over the world.
1.Future Apps with Most Popular Chatbots
According to BusinessOfApps, messaging apps like WhatsApp which is the most commonly used social media in over 100 countries. It has over 2.5 billion active users.
WhatsApp is one of the few apps to be downloaded over five billion times on Android and iOS.
Gartner predicted that in the next couple of years”. 48% of the organizations will use chatbots for customer care and 42% will deploy virtual assistants.
They also predicted the use of chatbots in our day-to-day lives to grow to 94% by 2022.
2.Humanoid Chatbots
- Chatbots which feel increasingly ‘humanoid’ is already broadly used. All thanks go to natural language processing (NLP). NLP enables chatbots to communicate using complete sentences which have a natural, conversational flow. Dialects, small sounds, deliberate pauses, or even spelling mistakes can help customers feel more at ease. Conversations will feel more ‘realistic and lifelike.
3.Problem-Solving
- One of the most exciting chatbot trends is resolving the common annoyance of waiting in queue for your call to be answered at a call center. While some issues require human assistance, chatbots are increasingly capable of resolving many of them. Moreover, as chatbots become more human-like, the customer experience will feel as if an actual person is providing the customer service.
4.Growth of voice-based apps
- Some suggest that the growing popularity of voice-based software will decrease the usage of standard apps requiring typing. It’s often easier and faster to ask questions or make requests using your voice while leaving your hands free. Typing will remain common for a time, but the future is about voice- and video-based software and bots, such as Amazon Alexa or Google Assistant (AI-based video-interview bot).
Some of the most popular voice-assistants...
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