I have been doing Jitsi meeting since this pandemic but this issue never arose. It is for the organiser as well as the participant both to unmute otherwise it they will not be unmuted. There may be some other technical issue. There is also Jitsi premium that gives you technical help for a price.
Like any other open source programme it is also good to pose problem in the community and normally you get a solution. I did not know how to schedule a meeting on Jitsi. I posed the problem and they provided with answer.
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I have been doing Jitsi meeting since this pandemic but this issue never arose. It is for the organiser as well as the participant both to unmute otherwise it they will not be unmuted. There may be some other technical issue. There is also Jitsi premium that gives you technical help for a price.
Like any other open source programme it is also good to pose problem in the community and normally you get a solution. I did not know how to schedule a meeting on Jitsi. I posed the problem and they provided with answer.