The Developer Experience (DX) team at SendGrid is a small, but mighty force of two. We attempt to tackle every problem that we can get our hands on. This often means that some items get left behind. At the outset, we surveyed everything that was going on in our open source libraries and we quickly realized that we needed to find a way to prioritize what we were going to work on. Luckily, our team lives, organizationally, on the Product Management team, and we had just received a gentle nudge and training on the RICE prioritization framework. This post explains how SendGrid implemented RICE within the DX team.
Written by Matt Bernier, former SendGrid DX Product Manager.