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Lior Gerson
Lior Gerson

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Multi-Source KPIs

In the dynamic world of business analytics, Key Performance Indicators (KPIs) are crucial for strategic decision-making. TargetBoard users understand this, recognizing the complexities involved in collating KPIs from multiple sources. Let's delve deeper into how TargetBoard simplifies these challenges.

The Challenge of Multi-Source Data
Gathering comprehensive data to compute critical KPIs often involves navigating through a maze of disparate systems. For example, consider a VP of R&D who needs to determine the number of active developers across different projects. This metric might not be readily available in a single tool like Jira and could require integrating data from GitHub as well.

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Similarly, a VP of Customer Support might want to assess the team's response time to tickets from significant customers. This requires merging data from Zendesk for ticketing details and Salesforce for customer segmentation.

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TargetBoard's Solution
TargetBoard excels in handling these complex data integrations. It streamlines the process of combining data from various sources like Jira, GitHub, Zendesk, and Salesforce. This enables users to focus more on analysis and strategic decisions, rather than the intricacies of data management.

Conclusion
With TargetBoard, the process of managing multi-source KPIs becomes a strategic advantage rather than a cumbersome task. By leveraging TargetBoard's capabilities, businesses can gain deeper insights and make more informed decisions with ease.

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