To reverse a wrong recharge on Jio, you can follow these steps:
Contact Jio Customer Care: Call Jio customer care at 199 or 0739-6619-593 from your Jio number or use the MyJio app to chat with customer support. Explain your situation regarding the wrong recharge.
Provide Transaction Details: Be prepared to provide details such as the recharge amount, date of the transaction, and any reference numbers if available.
Follow the Guidance: The customer service representative will guide you through the process for requesting a reversal. They may require additional information or documentation.
Wait for Processing: After submitting your request, wait for a confirmation or update from Jio. The processing time can vary.
Check for Refund: Monitor your account to see if the amount has been reversed or if you receive any communication regarding the outcome.
Acting quickly after realizing the error can help in resolving the issue more efficiently.
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