I have an admin console for a website in Google. I wanted to configure new users to have access to Gmail under my domain. I added the user in admin console and found that I could send emails from the new account but could not receive mails, where I was getting a 550 virtual mailbox not found error on the sender's side.
Thinking it had to do something with my mail server, I logged into OpenHost, which rests the email service provision and added the same email. Now if I send an email, I don't get any error nor do I receive any email.
On further lookup, I found that we would need to configure the server to forward mails to the Gmail client. I was advised to add MX records of Gmail onto the mail server. I added them from the Open Host console. Now, I come to find that there exists MX records with a site called webhost, which doesn't ring a bell to me. I don't have any association with the guy who set me the server two years ago. I am advised that it may take 48 hours for the MX records to be properly configured and for the mail to be setup properly. I am not sure if I have done the steps correctly. Also, I am still worried about the fact that I would need to add the user in GSuite and Open Host each time I would like to add another user. Is there any way to directly just use GSuite to add users and receive mails with relatively lesser effort?
Top comments (2)
Thanks for your answer. Based on your answer and some additional troubleshooting this is what I ended up doing. Open Host handles my DNS settings. I added MX records from Gmail and removed already existing MX records of older email provider. Additional, I had to move name space to Open Host for these changes to take effect. Post this, I was able to get Emails to and from configured GSuite Emails. I did not add any new TXT records as Gmail did not suggest to add any.
Took your word on it. I digged into GSuite to find correct entries for SPF and DKIM. Thanks a lot!