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Scaling DevTools

Forums vs Slack with Dan Moore from Fusion Auth

Dan is head of DevRel at Fusion Auth - Auth Built for Devs, by Devs

  • Fusion’s journey from moderation to auth provider. 0:00
    • Introduction to Dan Moore, head of dev rel at fusion.
    • Fusion's journey
    • Free to use for many users, but also a cloud offering.
  • Synchronous communication vs asynchronous communication. 5:04
    • Synchronous communication vs asynchronous communication.
    • 10% of their traffic is coming from forum pages.
  • No one ever searches on Stack Overflow.
  • What are some of the experiments that have gone well? 13:04
    • Efforts to promote community feel.
    • Community stories, finding out user pain points and wins.
  • The importance of getting your community to know each other.
    • Getting 20 or 30 blog posts on the blog.
    • Dan's experience on Screaming into the cloud.

Dan's Twitter - https://twitter.com/mooreds
Fusion auth - https://fusionauth.io/ 

Episode source