Henry Ford once said, “Don’t find fault, find a remedy”. This fits perfectly in-line with software development as well. Testing is not only a component of software development, but it is an important process that defines how products function. Each software development project encounters issues or problems, and quality assurance experts find solutions for these problems. No matter how hard the development teams work on quality assurance, it is true that bugs and errors are common in any software. However, experts use bug tracking software to track down errors, resolve them, and provide solutions to avoid them from reoccurring.
A bug tracking software helps in identifying, recording, reporting, and managing bugs that occur in an application. It is designed to ensure quality and provide bug tracking tools to assist the development teams. Errors and bugs commonly appear in any software, not that anyone should be blamed for that. But it is true that there is no error-free software and that bugs cost huge losses to businesses. However, companies work diligently to earn and maintain their reputation for quality software.
Experts say that as they keeping adding features to an application, their functions become more complex. Testers require time to identify and resolve problems that have a direct impact on product quality. Following are a few challenges that testers encounter when using bug tracking software:
1. Bug-logging Process
A bug tracking software should be able to describe a bug properly. It should allow developers to get a clear understanding of the bug. But if an error is not reported or required fields are incomplete, it has a negative effect on the software development process.
2. Bug Tracking Template
Development team members work together on a similar bug tracking template as using different platforms can cause discrepancies. Thus, to avoid this confusion, all developers use the same templates so that reporting is simplified.
3. Priority Levels
Testing and development teams assign priority levels to each bug that appears in an application. It allows working on high priority issues first, followed by attending to less important bugs. Issue tracking software works efficiently only when teams prioritize these tasks efficiently.
4. Bug Tracking Tools
Defect management system introduces bug tracking tools that allow testers to perform their work efficiently. Testers require bug tracking tools for their projects to release quality software.
Companies invest in bug tracking software to analyze repetitive bugs and to channelize them to release quality software. Bug tracking is not just about tracking defects, it is also a proactive approach to ensure that companies meet software requirements and achieve customer satisfaction.