10 Metrics you should track to optimise your system

10 Metrics you should track to optimise your system:

How long does it take...

• for a new engineer to understand the system?
• for a new engineer to comfortably work on the system?
• to add capacity to support the increased load?
• to restore production data?
• to securely off-board an engineer?

For each critical part of the system, how long to...

• be notified of the part's failure?
• to replace the part?
• discover and apply a security patch?

Of all the critical parts of the system, what percentage are...

• monitored?
• documented?
• regularly reviewed for security issues?

What is the percentage of...

• application uptime?
• system-related bugs?

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