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NotReal

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Request Management System

NotReal003’s Request Management System

Are you tired of managing support requests in scattered messages or outdated forms? Meet NotReal003’s Request Management System—an open-source solution that simplifies report and support request handling through a sleek, responsive interface and powerful backend.

Key Features

🔒 Discord-Authenticated Submissions

Users authenticate with Discord, ensuring only verified members submit requests. The system captures user details securely and uses JWT-based authentication for session management.

📊 Admin Dashboard with Request Management

Admins can review, approve, reject, and categorize requests as "Pending," "Approved," or "Cancelled." The dashboard provides a seamless way to manage incoming reports with filter and pagination options.

📝 Real-Time Status Updates & Notifications

With each update, users receive email notifications on the status of their requests, keeping them informed throughout the process. Additionally, the system sends security alerts to a Discord webhook.

🚀 Open-Source API and Frontend

The project is designed for easy integration into any project, with clear separation between backend and frontend.

Get Involved!

This project is perfect for anyone interested in modern web development with React, MongoDB, and Node.js. Fork the repository, add new features, and help build a robust, community-driven tool!

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