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Awantika Nigam
Awantika Nigam

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The secret to creating a thriving online space is here : Community Ops

If you have recently scaled your community from 10K to 50K, you might relate to yourself to the below meme 😂


P.S : I feel this everyday!


The year is 2042. The world is a very different place than it was just a few decades ago. 🌪️Climate change has ravaged the planet, and many cities have been abandoned. But in the midst of all this chaos, there is one thing that remains constant: the need for ✊community.

In a small town in the Midwest, a group of people have come together to create a new tech community. They call it the "Covenant," and it is a place where people can come together to share their 💡knowledge and skills, and to build new technologies that will help to ♻️rebuild the world.

The Covenant is not without its challenges. The town is located in a remote area, and it is often cut off from the outside world by ⛈️storms and flooding. But the people of the Covenant are determined to make it work. They have built a strong 💪community operations team, and they are working hard to make the Covenant a welcoming and supportive environment for 👫everyone.

But not everyone is happy about the Covenant. A group of people who call themselves the "Outcasts" have been trying to 👿sabotage the community. They believe that the Covenant is a threat to their way of life, and they are determined to see it fail.

The battle between the Covenant and the Outcasts is a fierce one. Both sides are willing to do whatever it takes to win. But in the end, it is the people of the Covenant who will prevail. They are fighting for something more than just themselves. They are fighting for a 🌎better future for everyone.

One day, a young woman named Anya joins the Covenant. She is a brilliant 👩‍🔬engineer, and she has a lot to offer the community. But she is also a bit of a loner, and she doesn't quite fit in with the other members of the community.

One day, Anya is working on a new technology when she is attacked by the Outcasts. They try to steal her work, but Anya is able to 🤺fight them off. However, the attack leaves her shaken, and she starts to question whether she belongs in the Covenant.

Anya decides to talk to the community operations team about what happened. They listen to her story, and they offer her their 🤗support. They tell her that she is not alone, and that they will help her to protect her work from the Outcasts.

Anya is grateful for the support of the community operations team. She realizes that she does belong in the Covenant, and she is determined to help to build a better future for everyone.


Community Ops comes to RESCUEEE!


What do we learn from Covenant's Story about Community Ops?

  • The importance of having a strong 💪community ops team:
    The community operations team in the story played a vital role in keeping the Covenant running smoothly and in ensuring that it was a welcoming and supportive environment for everyone.

  • The importance of being 🤗responsive to feedback :
    The community operations team in the story listened to Anya's story and offered her their support. This helped Anya to feel like she was not alone and that she belonged in the community.

  • The importance of ✊diversity and inclusion :
    The Covenant was a community where people from all walks of life could come together to share their knowledge and skills. This made the community stronger and more resilient.

Community operations can be a lot of work, so it's important to have a system in place to keep track of everything. Usually, community ops are often overlooked role. They can't just wait for problems to happen. They need to be proactive in identifying and addressing potential issues. This could involve monitoring the community for signs of trouble or reaching out to members who seem to be struggling. Community operations teams need to be able to come up with new and innovative ways to engage the community. This could involve hosting events, creating content, or even just finding new ways to use the community's existing tools.

I think the Covenant's story is a great reminder of the importance of community operations. By having a strong community operations team, the Covenant was able to create a welcoming and supportive environment for everyone. This made the community stronger and more resilient, and it helped to ensure that the Covenant could achieve its goals.

Community operations teams play a vital role in the success of any community. They help to create a welcoming and supportive environment, they address problems and resolve issues, and they help to keep the community engaged.

I've had some personal experiences with community ops as well. I've been a part of a few online communities, and I've seen firsthand how important it is to have a strong community operations team. When the community operations team is doing a good job, the community is more welcoming, more supportive, and more productive.

What are your community ops stories? Share them below!

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