How to Fix Google Auth Platform Verification Issues (Your home page URL is unresponsive)

Struggling with Google Auth Platform’s home page verification? You’re not alone! Here’s a simple guide to solve the issue and pass the checks.

I recently applied for OAuth Consent screen verification! If you’ve been pulling your hair out trying to get your application’s home page verified on Google Auth Platform, you’re in the right place. I recently went through the same frustration. After two days of testing and troubleshooting, I discovered the exact requirements to pass the verification process. Spoiler alert: they’re not as intuitive as you’d hope.

The Two Key Requirements for Verification

Google’s home page verification hinges on two important criteria. Missing either of them will lead to errors and failed checks. Here’s what you need to know:

1. Your Home Page Must Support HTTP (Not Just HTTPS)

Google Auth Platform requires your website’s home page to be accessible via HTTP. If your site only supports HTTPS or automatically redirects HTTP requests to HTTPS, the verification will fail. Instead, you’ll see an error message like this:

"Your home page URL is unresponsive."

This can be incredibly confusing, especially since HTTPS is considered best practice for web security. However, to pass Google’s checks, make sure your home page responds to HTTP requests without redirecting to HTTPS during the verification process.

2. Your Home Page Must Contain the Privacy Policy URL

Your website’s home page also needs to fully include the URL of your privacy policy. Without it, Google will throw an error, even if everything else is configured correctly.

This might mean adding a clear link or reference to your privacy policy directly on your home page—not just buried in a menu or footer. Make sure the URL is complete and points directly to the correct page.

Quick Fix Checklist

Here’s a step-by-step checklist to get your home page verified:

1. Enable HTTP Support:

• Ensure your site is accessible via HTTP, at least temporarily for the verification process.
• Disable any automatic redirection from HTTP to HTTPS.

1. Add Privacy Policy Link:

• Place a visible link to your privacy policy on your home page.
• Double-check that the URL is complete and points to the right page.

1. Test Before Submitting:

• Visit your home page using HTTP to confirm it’s working.
• Check that the privacy policy link is clearly visible and functional.

Final Thoughts

Getting through Google Auth Platform’s home page verification can be frustrating, but following these two key steps will save you time and headaches. Once your site meets the criteria, you’ll be able to move forward without those annoying error messages.

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