236: Supporting Your Customers

Customer support is hard to do right, and app support is even harder. How do you get your users to contact you with proper information before they give you that 1 star review. We discuss our journey into improving our support system in our mobile apps.

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• Frank: Twitter, Blog, GitHub
• James: Twitter, Blog, GitHub
• Merge Conflict: Twitter, Facebook, Website, Chat on Discord
• Music : Amethyst Seer - Citrine by Adventureface

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Machine transcription available on http://mergeconflict.fm

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