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Meghna Das
Meghna Das

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BEST TOOLS AND SOFTWARE FOR COMMUNITY MANAGERS

A community manager often has to juggle a lot of things in their daily routine. Sometimes it becomes difficult to work without any automation tools and do everything single-handedly. Here is a list of my favourite tools and software that I used during my time as a Community Manager. Check it out below:

  1. GMass- This Gmail extension is a lifesaver and helped me send personalised emails to thousands of recipients within a few minutes. It also provides an extensive report of the number of clicks and opens after an email campaign is completed.

  2. MailTracker- Not sure when to take the next follow-up email from your potential clients? Install this extension to your Gmail account and receive immediate notifications when someone has read your email. Schedule your next email accordingly and enjoy seamless communication.

  3. AutoCrat- Being an ambassador program manager, I had the major task of sending out certificates. Using this add-on to Google Sheets can prove to be extremely efficient, complete the task within minutes and send certificates with a personalised email.

  4. Google Workspace- I find this a lot better than MS Office as it helps me collaborate with teams online and make run-time changes. The shortcut keys for opening new files in G Suite are doc.new, sheets.new and so on.

  5. Notion- Whether it is noting down important stuff in a meeting, or keeping track of everyday tasks and upcoming ones, Notion is the best choice for all requirements related to documentation. You can also collaborate with teams and work together.

  6. Calendly- Want to schedule meetings faster and avoid the hassle of finding out a common time to e- meet your clients or job interview candidate? Calendly is the modern scheduling platform that makes “finding time” a breeze. It’s amazing for teams as well.

  7. Brand24- It’s a great social media monitoring tool for marketers which gives you instant access to mentions about your brand across the web. You can find social alerts and new audiences to engage with.

Hope this list helped you out too! Thanks for reading 🙂

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