Heidi Helfand: The Art and Wisdom of Changing Teams

Robby speaks with Heidi Helfand, Director of Product & Technology Excellence at Procore Technologies. They discuss how to reduce fear when making changes, understanding the importance of supporting roles for technical teams, and why we should all keep a living document that lists all of our accomplishments. Heidi also talks about different ways to benchmark a team and how to build alliances.

Helpful Links

• Heidi's book
• Heidi on Twitter
• Heidi's Website
• [Book Recommendation] Crucial Conversations Tools for Talking When Stakes Are High, Kerry Patterson and Joseph Genny

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