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Discussion on: The Hawaii Missile Alert Was the Software Developer's Fault

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lavigi profile image
eva

I struggle with two sentences, Ben.

First one: "that is not a human error, that is a software design error."
I think it's best to say "it's not a user error" (software still designed by humans ;-) ).

Second one, the title: "The Hawaii Missile Alert Was the Software Developer's Fault". This is pure speculation on my part, but here it goes: I believe the software developer would have done it differently if he/she had a choice. But in these days of Product Managers, Product Owners and Product Managers contradicting each other, of budget restrictions and bitter discussions between customer and provider about the cost estimation of each Change Request, ... in such environment with such flawed and poisonous work processes, common sense cannot be exercised by the ones ultimately doing the job, i.e. the sofware developer in this case. Customer pays for a drop down menu, customer gets a drop down menu. End of the story. Dare you not put in a few more hours to design a better UI, or else next time the customer asks for something, he/she will expect the "drop down menu" price for someting that requires more effort.

I bet my hat something like this actually happened.