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Lana Miro
Lana Miro

Posted on • Originally published at crocoblock.com on

Best Knowledge Base Plugins for Elementor

In this article, I’ve gathered top knowledge base Elementor plugins. With JetPlugins, you can create a functional knowledge base on your website, so let’s discover what you need for building a knowledge base with Elementor & Crocoblock.

Table of Contents

Knowledge Base Essentials

The knowledge base is documentation on your website to help your clients get answers to their issues. To build a knowledge base, we need to analyze support/community requests, organize content, set requirements, and update existing articles to keep it helpful.

The knowledge base should be easily accessible on the WordPress website, so you can add it to your navigation (menu), footer and share it with clients via welcome mails.

Best Knowledge Base WordPress Plugins for Elementor

Here are the essential Elementor plugins and main features you need for creating the WordPress knowledge base.

JetSearch

One of the top features, knowledge base should have, is search. JetSearch plugin can help you create a searchable knowledge base.

This plugin is a fast, Ajax-based search for Elementor to seek on custom post type, default tags, categories, or any taxonomy.

Top JetSearch plugin tutorials:

Get JetSearch

JetEngine

The next feature we need is *creating * custom post types for the knowledge base articles. You can create CPTs for the knowledge base, troubleshooting, etc.

This helps organize the content , add tags or categories , and keep your blog and knowledge base separate to not confuse users.

What can you do with the JetEngine WordPress plugin?

  • Create custom post types
  • Set like/dislikes counter, recently viewed articles with (Data Store feature)
  • Configure access permissions, restrict content to specific users (Dynamic visibility feature)
  • Customize listing grid layouts – how your articles will be shown on the knowledge base main page
  • Add Submit ticket form with JetEngine forms

To be honest, JetEngine has so many features, so this plugin needs a dedicated article. Feel free to check the JetEngine overview and features.

Get JetEngine

JetTabs

To create a knowledge base, you may need tabs & FAQ ; you can use the JetTabs plugin. The classic accordion widget helps to build functional FAQ sections or pages.

Top JetTabs plugin tutorials:

Get JetTabs

JetElements

This Elementor plugin has everything you need for designing your content:

Get JetElements

JetReviews

Let your users add questions and comments to your documentation. It allows you to interact with users & clients and discover their needs.

JetReviews plugin helps to create comment structure, add static or dynamic widgets to the page to show related feedback or requests. Also, you’ll be able to moderate via clean dashboard: submitted comments, statistics, behavior conditions, etc.

Get JetElements

JetTricks

This plugin can assist you with adding tooltips, read more buttons, etc. Imagine you want to add a description to some words in your knowledge base; it can be set with interactive tooltips.

Get JetTricks

Additional Features for Knowledge Base

I’ve covered the essential features you may need to add KB to your Elementor website. However, there are lots of ideas to customize your knowledge base. Here are a few knowledge base additional features.

Navigation

Create understandable knowledge base navigation to show article categories, add badges (new, basic, advanced, etc.)

Before/after image slider

Add an image comparison slider to add more interactivity to your documentation. For example, you can show how something can look before using your product/services and after using it.

Video playlist

What about adding a video playlist to your knowledge base? Some users prefer written documentation, but video can also be helpful to follow your documentation step-by-step.

Popups

There are mixed thoughts about popups, but this tool definitely can be helpful in building your knowledge base.

For instance, you want to let your users know about discounts, get clients to subscribe to your newsletter and show cookie/terms/policy popups.

Best Knowledge Base Examples

Let me share a few perfect examples of the knowledge base built with JetPlugins.

Daily Diva cosmetics by Thuthu

help center example

Observatorio Parkinson

knowledge base example

IT Design

Elementor knowledge base example
Page translated with Google Translate from Hebrew

You can find more websites created with Crocoblock and Elementor here.

FAQ

Which WordPress page builder to use for knowledge base?

It depends on your needs, I recommend using Elementor. By the way, check out my comparison of the WordPress page builder plugins article.

Why do I need a knowledge base?

Knowledge base (help center or documentation) can be a helpful assistant for your clients before reaching support. Valuable guides, instructions, or overviews will lead your users from the beginning.

What do I need for creating a knowledge base?

You simply need search, filter for search results, categories (custom post types), FAQ, reviews & feedback, table of contents, etc.

How can I separate blog and knowledge base?

Creating custom post types help you to organize your content on the website.

Sum Up

I hope this article was helpful, and now you can build your knowledge base in Elementor with JetPlugins. Feel free to share your questions and examples in the comments below.

The post Best Knowledge Base Plugins for Elementor appeared first on Crocoblock.

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