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Alexey Kramin
Alexey Kramin

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Improve your messengers communication experience with these 7 small tips

How often do you meet people with whom communicating via messenger feels weird? Or maybe you are that kind of person? Sometimes it is a lack of something pretty obvious, but it needs to be spoken out loud. Anyway, the next 7 tips will make you a better messenger communicator, and everybody will love you for that.

Introduce yourself on the first contact

It can be a new colleague or an old one from another department with whom you've never chated before. Or maybe a person with whom you communicated using another channel. It's a good approach to start with an introduction because it will give your interlocutor more context and describe why they should answer you at all.

Introduction example

Go straight to the point

You must have encountered the following situation before: Someone sends you "Hi!", and then you are watching typing bubbles for six minutes. And you, already distracted, lose your focus and go to this conversation. Well, to avoid that, we just need to not separate our "Hi" from the main part of the message.

Straight to the point message

Divide into semantic parts

There are two extreme cases. When there are too many messages. Or the only one, but huuuuuuge. So it's a good idea to separate long messages into some semantic parts. But do not do too much, for sure. Imagine that the people you are talking to can just swipe a particular message and reply to it.

Proper messages splitting

Follow the topic

When you have so much to discuss with your team, it might be too seductive to do it in the same chat or thread. But in the end, you will get into a mess and won't be able to find anything in this conversation. To avoid this, just go to another thread if you are using Slack, Discord, or another tool with threads. Or just create another chat and invite everyone who is needed

New topic, new chat

Make summaries

When you finish a very long text conversation, it's nice to make a short summary of the results. You will thank yourself afterward when you need to return to this conversation and read not every message but only the summary. Also, if someone missed the conversation, they can just do the same and thank you as well.

Good summaries

Tag people

If you are talking to more than one person in a chat and need an answer from a particular person, tag them with a @ symbol or how it works in your messenger. Keep in mind that people don't read chats at all. Or a person could have 10 messages and other business to do, miss your message and never respond.

Ask proper people directly

Nothing good is sent after 9 pm

I will repeat. Nothing good is sent after 9 pm! The majority of people are not in the best mental condition at this time. Because nights, weekends, or holy days are for resting but not for working conversations. And a person who initiates such chats just annoys the rest. If you really-really want to send a message right now, schedule it.

Don't annoy your colleagues

These tips will definitely improve your communications and give you some love from colleagues as a side effect. Share it with people who you think should read it. Have effective conversations ✌🏾


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Top comments (8)

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himanshugoel profile image
Himanshu Goel

Much needed tips! Thanks for sharing.

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kramin_alexey profile image
Alexey Kramin

Thank you for the feedback ☺️

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sehgalspandan profile image
Spandan Sehgal

A lot of useful info here, thanks for posting πŸš€

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kramin_alexey profile image
Alexey Kramin

Thanks for the feedback. Hope you enjoyed πŸ™

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n_demia profile image
Natalia Demianenko

Useful tips, thanks for sharing πŸ‘

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kramin_alexey profile image
Alexey Kramin

Thank you πŸ™ŒπŸΎ

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igorboky profile image
Igor Boky

Really nice guide, thank you!

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kramin_alexey profile image
Alexey Kramin

Thanks a lot 🀩