If you run an online store on Shopify, then you know how important it is to test every aspect of your store. Testing can help make sure that customers have the best possible experience when visiting and shopping from your store. To aid in this Shopify testing process, we’ve created a 14-point checklist for testing your Shopify store. This guide will walk you through each item on the checklist so that you can ensure your store is running smoothly before making it live. So let's get started!
14-point checklist for Shopify testing
Following our 14-point checklist will help ensure that all your store's functions are operational and working smoothly for your customers.
Here are the tests:
1. Frontend and Backend
Test the front-end and back-end of the store. Check that everything is working as expected, including all images, buttons, text entry fields, etc. Additionally, test to make sure that your store's performance is up to standards for both desktop and mobile devices.
2. Shopping Cart
Make sure that customers can add items to their shopping carts, remove them from their carts, and update the quantities of items in their carts without any difficulty. Also, check that customers are taken to the appropriate payment page after adding an item to their cart and clicking the ‘Checkout’ or ‘Continue Shopping’ button correctly works both ways. If you don’t have the expertise to manually test your shopping cart then look for a Shopify testing app in the app store, this will help you with automating the testing for the checkout cart.
3. Payment Options
Test the payment options available in your store. Check that all payment gateways (if any) are working properly and have been set up correctly. Additionally, validate that customers can successfully complete the checkout process using their preferred payment method without any issues.
4. Coupon Codes & Discounts
Test out different coupon codes, discounts and promotional offers to ensure they work as expected. Also, verify whether or not customers receive the correct discount when using special coupons or promotional codes.
5. Shipping Options
Test each shipping option in your store one by one to ensure that these are working properly and take customers to the right pages for checkout, etc. Verify both domestic and international shipping options if applicable to your business model.
6. Checkout Process
Verify the entire checkout process from adding items to the cart all the way through to receiving a confirmation email after order completion. Confirm that customers are taken to the correct page or have access to the necessary information throughout each step of the checkout process.
7. Emails & Order Notifications
Test out both emails and order notifications sent out for each action performed in your store. Make sure that these are being received as expected and contain all relevant data without any issues. Additionally, verify whether or not transactions can be tracked easily using emails/order notifications sent out by your store.
8. Security Measures
Ensure that all security measures have been implemented correctly on your store and that customers' data is being handled and stored securely. Confirm that all data, including payment information, customer details, orders and shipping addresses are encrypted properly for a secure connection.
9. Load & Performance Testing
Check the loading speed of your store both on desktop and mobile devices to ensure it meets industry standards. Additionally, monitor the performance of your store under heavy load conditions to make sure there aren't any issues with server stability or page responsiveness while under stress. This will help identify any potential areas of concern before they become an issue in the future.
10. 404 Errors
Check for any potential 404 errors in your store, especially when customers are navigating through different pages or attempting to access certain products or categories. This can be done by manually accessing each page in the store and comparing it against a screenshot of what it should look like in order to identify any issues.
11. Mobile Compatibility
Verify that all the features and functions of your store work properly on mobile devices too. Make sure that customers can easily navigate between pages and complete their purchases without any disruptions while using their phones or tablets.
12. Search Functionality
Test out the search function available in your store to ensure that users are able to find the products they're looking for easily. Additionally, include a few commonly used keywords that customers might be searching for in order to identify any potential issues with the search feature.
13. Cross-Browser Testing
Check the compatibility of your store with different browsers by visiting it on each one and verifying that all features work correctly. Additionally, test out various browser versions if you need clarification on which ones are being used by most customers in order to gain better insight.
14. Usability & Accessibility
Ensure that your store is optimized to provide the best customer accessibility and the checkout experience. Verify that all elements on the page are clearly labeled and visible, as well as check for any errors or broken links throughout the website. Additionally, confirm whether or not customers with disabilities are able to access and use all features of your store.
Conclusion
The best way to guarantee success with your Shopify store is by taking the time to ensure it is properly tested and functioning correctly. Following this checklist for Shopify testing will help ensure that you find and fix any potential issues in your Shopify store. It's important to regularly check for any updates or changes on the platform as well, since this could potentially lead to new issues that need to be addressed.
In addition, it is also important to continually monitor the performance and security measures of your store in order to guarantee a smooth customer experience at all times. Utilizing this 14-point detailed checklist on testing for your Shopify store will ensure that no error goes unnoticed and provide an overall better shopping experience for customers. Armed with this knowledge, you can begin to make changes and improvements in order to further refine the online shopping journey for customers. Good luck!
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