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Discussion on: What's the best thing to do when you've run into a debugging dead end?

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John Peters

Keep at it no matter what, but try to get rest before next session.

We had a bug once that took 1.5 years to determine the root cause.

And we had another one, where the vendor of the software told us after a year of reporting the issue, they could not find root cause. The main reason on this one was that nobody knew how to read a system dump trace which was our only way to show them the error.