I agree, it's a confusing term because transparency commonly refers to being able to see the inner workings, but in this case it means "operating in such a way as to not be perceived by users" (definition 7). So if you think about it as if it's so transparent that it's invisible, it makes a bit more sense.
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I agree, it's a confusing term because transparency commonly refers to being able to see the inner workings, but in this case it means "operating in such a way as to not be perceived by users" (definition 7). So if you think about it as if it's so transparent that it's invisible, it makes a bit more sense.