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Discussion on: How does your team handle 'on call' evening/weekend hours?

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Sam Johnson

Same as many here. On call roster is 1 week shifts of being secondary followed by 1 week shift of primary followed by a week off. It is really easy to manage via PagerDuty. They have calendar integrations and an easy way to manage overrides for particular days. It is important to have levels of on call so that people know that in an emergency there are other people to rely on as well.

We all switch around weekends a lot when people have different events to go to. I think its best to allow flexibility but keep a solid schedule.

Also, pay people for the days they are on-call. These are extra hours that they have to work and they deserve compensation for it. It also makes it easier to switch out days since there is an incentive.