RPA is right now one of the hot topics in the technology sector. No doubt businesses are also opting for it to accelerate their regular work process and letting their employee try other creative tasks.
As choosing the RPA tools plays an important role in the automation journey. So, to help you out we have collated some points to remember while selecting the RPA tool.
Ease of Use: Some tools don’t need IT the expertise to control. They come with the simple record and playback based automation. These tools are user-friendly too. You will also find some tools to be technically sophisticated than other. What is recommended is that business must go according to their need and opt for the platform which can be operated with minimal technical know-how as well.
Reliability: Though RPA tools are relatively new, you still can judge and opt for the reliable one. Look for the robustness of the underlying automation framework on which the platform is developed. Also, check with the tool ability to cater to different use cases, under different conditions.
Scalability: Some tools allow you to start with small investments, while some will insist you to get additional bots and plug-ins even if you don’t need it. Check the execution whether it requires dedicated automation or it can work on-demand through cold services. And also, can it help multiple robot executions and increase the workflows?
Flexibility: Off-the-shelf features may not be applicable for all the business needs. In that case, you need to talk to the vendor for customizations. It is better you identify the prospect and talk for customization on the first stage itself to avoid extra expense. Additionally, you can go for a tool which will let you develop custom features, so you can get the flexibility.
Monitoring: Having strong monitoring and control mechanisms is important for business continuity. For instance, if there may be vital activities that are assigned to the bots, and if one of them goes down unexpectedly, it’s required that the right stakeholders are notified to provide the relevant workaround. Thus, an execution dashboard is a necessary component of any tool you consider.
RPA help businesses to help 25%-50% cost savings, to improve the accuracy and efficiency of the process execution and reduce human intervention.