Inspector’s integration capabilities just got significantly better. We are delighted to announce that Inspector Webhooks have officially released.
In general, a webhook is a way for an app developer to specify a URI to receive notifications based on some trigger. In the case of Inspector, notifications get sent to your webhook URI every time an error is detected inside your application or when a new transaction happen.
The payload of the webhook is the item details, so your app can respond accordingly when a new transaction or exception is detected in your application.
In talking to our customers we discovered a bunch of different scenarios where a delivery webhook would be really useful. The most common use cases we heard about include:
- Feed delivery events into a variety of internal systems to trigger additional actions on your end (such as update user information in your CRM).
- Provide delivery events directly to your customers through a custom UI to cut down on complaints/queries about the report of certain issues.
- Automatically create a ticket in your internal ticket system.
To get started using webhooks in your own application, check out the short video tutorial and let us know if you have any feedback.
Thank you so much for reading it. To make Inspector more sophisticated and mature, it will not be possible to accomplish without your help. Don’t hesitate to share your thoughts on the comment below or drop in live chat on our website! Let’s make it together.