Salesforce Sales Cloud is a cloud-based CRM that can help businesses grow by linking the right audience with the right sales rep in the best method possible. With Sales Cloud, businesses can gain quick insights about their teams and get a clear image of customers’ preferences, buying journeys, and needs to manage sales, marketing, and customer services. The software has immense benefits, including sales forecasting, mobility solutions, increased productivity through AI, and more leads. Its leading features include opportunity management, contact and account management, lead management, reports and dashboard, process automation, and data management. The Sales Cloud Einstein feature offers machine learning and artificial intelligence capabilities to improve sales performance.
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