re: How do you train people to ask good questions VIEW POST


A little bit off-topic from the details in your post, but seems inline with the header:).

I was thinking lately how to make people think proactively and ask questions. Not when they don't know how to do something; but when the requirement is not 100% clear, or the feature doesn't really fit.

Here's what I came up with.




I'll have to give those a look. But, yeah, that's an even bigger bugaboo, particularly among our "fresh outta college" hires: a reluctance to be seen to be "dumb" by refusing to ask questions — particularly "in public". A lot of times, get hit with a DM in Slack and I want to respond, "there's a good chance that me answering this would be good for other team members to see: could you maybe re-ask in our team's channel so everyone can benefit?"

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