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How "Work From Home" During Covid-19 Has Changed the World of Telecommunications

Transformation is in the air for the telecommunications industry as vendors and service providers struggle with the impact of COVID-19. The improvement in bandwidth requirements on networks as millions of employees as well as students became housebound has crucially influenced the Telecom sector.

During the lockdown, the IT industry moved to WFH model rather steadily providing business continuity to clients without losing quality or productivity, surprising industry leaders and customers also.

As the industries already implement network connectivity and telecom business solutions to end customers, service providers need to improve their attention to offer more definitive home-based communication and collaboration solutions.

Remote work and lesser availability to antivirus installations on personal digital home devices could improve security and infrastructure threats for both telcos as well as customers.

For telecom companies, an essential part of their success about security efforts will be utilizing technologies that are effective and quick to adopt, such as those that are hosted in the cloud. The cloud-based security solution also lets companies enhance the extent of security protection immediately depending on the cautions.

Coronavirus Impact

The coronavirus crisis has caused huge concern and economic calamity for consumers and businesses across the world. The entire scenario has committed that telecom infrastructure is very essential and telecommunications services during the lockdown have enabled many to begin working, studying, shopping and access to healthcare.

Telecom companies are significantly concentrated on assuring that there is enough network capacity throughout the whole day because the progress in static traffic has improved exponentially.

How Have the Telecom Companies Ready for the High Demand

As organizations around the world are already adopting the work-from-home alternative, the requirement for collaboration and communication solutions has proved a notable intake. To go with that, several technologies such as SDN/NFV and SD-WAN offer reliable communication solution probabilities for both wheather it is large and SME companies.

Telecom experts forecast that this is progressing to be the new standard, even post pandemic period.

The core technology likewise IoT, Artificial Intelligence and Big Data will be emerging, improving and becoming more important than ever before. Above are few steps telecom providers should take in order to experience the current work from home network bandwidth and internet utilization resilience.

Telecom and IT Infrastructure

The ongoing move towards remote work will increase the demand for networking infrastructure and connectivity, as never before have businesses been so limited to communicating digitally. However, the demand could furthermore overcome the connectivity requirement and commence network issues if reality doesn’t goes with expectations.

Telecom, internet service providers and applications will offer higher value to their customers than ever before. On the other hand, their core services will need to adapt and innovate for better performance, reliability and customer service.

Mainly, the requirement for automation via innovative IoT services, robotic process automation (RPA) and drone-based solutions will also see advancement.

With the improvement in e-learning and online classes; technologies likewise AR/VR have also generated a significant impact. Augmented and Virtual reality has enormous potential in education, remote work and also ease.

With all the difficulties that COVID-19 has brought upon telecom service providers, the importance to attain even better and faster network operations is one of the most critical aspects faced by the telecom sector.

The best solution is to automate the execution of recognizing concerns in cellular networks, automate expected analytical tasks and as a result, remarkably reduce the effort needed to keep the network in a good form.

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Top comments (1)

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TelecomUnicorn

Great article!!! I also work in telecom, and yeah- in this industry, the world has definitely evolved fast this year. And, more than ever, it has become necessary for other companies to reconsider their telecom solutions as a result of so many businesses switching to remote models so quickly. Also in total agreement- automation is key. Wherever functions can be automated, do it. The more loose ends tied up using technology to run/ oversee/ operate them, the better. This opens up more technical aspects of the business for humans with unique skillsets and creative minds to manage.