Some of the biggest companies, such as IBM and EDS, have suffered from major failures.
IBM's $5 billion contract with JP Morgan failed, while EDS had to write off over $500 million due to a failed IT contract with the US Navy.
However, it is very important to analyse business needs and choose the right outsourcing partner for your development project.
IT outsourcing spending is projected to reach $519 billion in 2023 - Deloitte
To survive this risky yet success mantra, business owners need to take a look at 816 Essential Tips To Consider When Hiring An Outsourced Tech Partner.
[Experts’ Opinion]
8 Tips to choose the right outsourcing development partner:
- Seek Strong Communication Protocols
- Look for a Good Balance of Technical and Business Expertise
- Check Time Zone Compatibility
- Ask for Knowledge of Emerging and New Technologies
- Find Post-Implementation Support
- Prioritize Reliability and Industry Expertise
- Consider SEO Expertise
- Request to See Their Portfolio
1) Seek Strong Communication Protocols
When outsourcing software projects to development agencies, I always look for strong client communication protocols. This is to ensure that the collaboration between us is a consistent dialogue.
I want to clearly understand the project’s progress, and I need to communicate any changes or issues that arise along the way. I look for agencies that have established communication protocols, such as regular check-ins, progress updates, and a clear feedback loop. This helps to ensure that we complete the project on time and to the highest standards.
Michael Alexis, CEO, Swag.Org
2) Look for a Good Balance of Technical and Business Expertise
We all want to deliver the best possible project for our clients, and that involves building an all-star team for the project, including the development agency.
I always look for a development agency that has a good balance of technical and business expertise to ensure that we can jointly deliver the best possible solution to our client. In my experience, developers who are more technical in nature often lack the business acumen to understand all the nuances of the problem we are trying to solve and vice versa. Finding the right balance of both technical and business acumen is key to a successful outsourcing project.
Matthew Ramirez, CEO, Rephrasely
3) Discuss First, Hire Later
As the COO, I strongly advise seeking counsel from the outsourcing team before hiring them for development. “If you are with the right outsourcing partner with a moral compass, they will tell you if something is not right in the first place, and they will not be after the kill (sale).” I call this phenomenon ‘Visionary Premises,’ said Vipul Shah.
I have served a multitude of esteemed clients within our company. One of my clients faced a common problem where they initially hir ed two backend developers, a frontend developer, and a project manager for their project. After two months, they came to me for consultation and I suggested they eliminate the project manager role, as it was not necessary for their project and they were overpaying.
This resulted in significant cost savings for them. Early consultation ensures proper team setup and cost efficiency.
Vipul Shah, COO, Ace Infoway
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