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Garry Smith
Garry Smith

Posted on • Updated on

Essential Features To Create A Successful Multi-Vendor eCommerce Website

Shopping is no more a hassle today, as people can buy almost everything in just a few clicks thanks to eCommerce websites. Since people are quite busy in their own lives, routine tasks like shopping from a nearby store becomes cumbersome. But with an eCommerce website, one can buy desired products from anywhere without even walking to a local store or shop. We now have giant multi-vendor websites like Amazon, eBay, Alibaba, etc that offer easy shopping experience. With the rising importance of online shopping, eCommerce website development has become inevitable for the retail industry. Here are some essential features that a successful multi-vendor website should possess.

Multi-vendor Control

A multi-vendor eCommerce website needs to offer certain control in the hands of the merchants who will join the website. These merchants should have control over managing their products and business. With this control, the merchants can manage modes of shipping, delivery details, price and many other aspects. Your website should offer:

Splitting of orders and payments to respective seller’s accounts.
Control on product change, shipping, discounts, shipping, COD, etc.
Control on managing inventories.

You can find the best eCommerce website development company to develop a robust multi-vendor eCommerce website that will offer varied controls to merchants.

Secure platform

Security is the most important feature for every website today that can never be overlooked. Indeed, your customers and vendors will trust you when your multi-vendor eCommerce website is fully secure. In the wake of rising cyber threats, security is a necessity for online stores to protect your customers and partners from online frauds. A perfect eCommerce web development service provider will integrate the best security features and deliver a secured website. To ensure security, your website should:

Use HTTPS
Don’t store sensitive data
Choose secure eCommerce development platform
Ensure PCI DSS compliance
Add layer of protection
Protect user-level data

Robust Reporting

The merchants who join your eCommerce platform will require access to data regarding their sales and business. By providing the ability to view data and graphs based on the sales trend, you can enable merchants to assess their performance and build their strategies accordingly. Your multi-vendor eCommerce website needs to offer the following functionality in this regard:

Tracking of sales and abandoned carts.
Information that is needed for making forecasts like last 5 orders, top search items, etc.
Data regarding highest sold products.

Automated Tasking

When you are at the eCommerce web development stage, you need to consider different aspects and features that you want to add to your site. Your multi-vendor eCommerce website needs to offer automated tasking like sorting products or calculating shipping costs to avoid doing it manually by your customers. You need to implement the right technology and automate such tasks to provide better customer experience. Your website needs to offer the following features in this regard:

Real-time calculation of shipping, sales, and taxes as well as provide this detail to customers.
The data for a new order placed by customers should be consolidated automatically and presented on the dashboard.

You need to consider every aspect as well as follow the latest trends for successful eCommerce website development services.

Wrapping up

The evolution of eCommerce businesses has changed the shopping habits of people. And, multi-vendor websites have become quite popular around the world as they allow multiple vendors to sell their products on a single platform like the eCommerce giant Amazon. Hefty investments are being made in this field. If you want to create a multi-vendor eCommerce website then you should choose a perfect eCommerce development company that will create a website with all the essential features for a multi-vendor site.

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