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The Importance of Website Performance for User Experience

When it comes to website performance, it's not just about making sure the site loads quickly. It's also about ensuring that the user experience is smooth and seamless. A slow-loading website can lead to frustrated users who may choose to leave your site and seek out a competitor instead.

Google

Google Research
Research has shown that website performance has a significant impact on user behavior. For example, a study by Google found that as page load time goes from one second to three seconds, the probability of a user bouncing increases by 32%. And if page load time goes from one second to five seconds, the probability of a user bouncing increases by 90%.
(Source: https://www.thinkwithgoogle.com/marketing-strategies/app-and-mobile/mobile-page-speed-new-industry-benchmarks/)

Akamai

Furthermore, website performance can also impact user engagement. A study by Akamai found that a 100-millisecond delay in website load time can lead to a 7% decrease in conversions. And a report by DoubleClick found that mobile sites that load in 5 seconds or less earn up to twice as much mobile ad revenue as sites that take longer to load.
(Source: https://www.akamai.com/newsroom/press-release/akamai-releases-spring-2017-state-of-online-retail-performance-report)

Kissmetrics

Kissmetrics Research
A report by Kissmetrics found that a 1-second delay in page response can result in a 7% reduction in conversions.
(Source: https://blog.kissmetrics.com/wp-content/uploads/2011/04/loading-time.pdf)

Unbounce

Unbounce Research
According to a study by Unbounce, a 1-second delay in page load time can result in a 7% reduction in conversions, an 11% decrease in pageviews, and a 16% decrease in customer satisfaction. (Source: https://unbounce.com/page-speed-report/)

Radware

Radware Research
A report by Radware found that a 2-second delay in website load time can result in abandonment rates of up to 87%. (Source: https://www.radware.com/getattachment/37f2c6e9-0777-4a45-80e0-79777a2e1012/7a947460-a1d3-42c7-8b21-38308de51006.pdf.aspx)

Conclusion

In today's fast-paced digital world, website visitors have little patience for slow-loading pages. Research has shown that website performance has a significant impact on user experience and business outcomes. As mentioned earlier, a report by Kissmetrics found that a 1-second delay in page response can result in a 7% reduction in conversions. Another study by Unbounce revealed that a 1-second delay in page load time can lead to an 11% decrease in pageviews and a 16% decrease in customer satisfaction.

These statistics highlight the importance of optimizing website performance. Users expect a fast and seamless browsing experience, and a slow-loading website can quickly turn them away. In fact, according to a Google study, more than half of mobile users will leave a website if it takes longer than 3 seconds to load. This can result in lost traffic, revenue, and customer loyalty.

Website performance also has an impact on search engine rankings. Google has stated that site speed is a factor in their ranking algorithm, which means that slower websites may rank lower in search results. This can have a significant impact on website traffic and visibility.

In summary, website performance is a critical factor in providing a positive user experience and achieving business outcomes. It is essential to regularly monitor and optimize website performance to ensure fast loading times, high customer satisfaction, and improved search engine rankings.

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