RPA has been around a few years since its first statement as the next best thing for the IT sector. Robotic Process Automation is a non-invasive solution that controls system ERPs, HRMS, and mainframes. It silently automates legacy processes, asking only for access to systems.
Early RPA vendors provided a complete suite of bells, whistles, and the expectation that customers would automate all processes within their company. The market is hungry for more than just the usual buffet after the pandemic.
Robot-as-a-Service (RaaS) is the perfect solution for most companies nowadays. It is a cloud-first resource and does not have the same transition issues as on-premise platforms. This makes it easy to use, flexible, and scalable. So, RaaS is a useful tool in any enterprise's automation strategy. It has no prohibitive licensing and infrastructure costs or restrictive lock-ins.
It was thought that a bot was all it took to create an automated process. These early offerings did not encounter the complexity of creating a new service. A typical business service is located in the middle of an enterprise's IT landscape. Thus, it fetches data from one system and routes it to another.
Our world is changing rapidly, and we live in an exciting time that is complex, volatile, yet full of great technological possibilities. Business leaders don't need to know the code and scripts behind automation. However, they must have enough knowledge to make informed business decisions that will bring about business value. RaaS is a technology that allows teams to experiment with and prioritize candidate clusters within an enterprise suited for automation. They can identify the processes that will bring the most value to their organizations and departments without investing in infrastructure.
Processes often span multiple systems of record and many departments. The ability to integrate with existing and future systems would allow for greater automation of operations across the enterprise. A graphical user interface, which is intuitive and easy to use, would reduce the training needed. It is essential to consider the total cost of ownership of the implementation. Many RPA customers haven't thought about the hidden costs of integration, consulting, maintenance and training.
RaaS has revived the RPA market. Customers are more willing to try it in their environment, and there is a low risk involved. These tips can help you make the best investment in software robots. This solution can be a valuable addition to your automation strategy.