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Elaine Bennett
Elaine Bennett

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Employee Engagement Software Explained

In order to succeed, businesses of today have to follow the path of technological development. Business owners hire IoT companies to automate processes and achieve better results. Technology has also affected recruiting and team management, so today we turn to software to help us increase employee satisfaction as well.
Companies that tried to keep their employees engaged had a better success rate even in the 90s. Those who implemented "casual Fridays" and "happy hours" had a more satisfied workforce with higher retention rates. However, most employees now see through such strategies and ignore them. This led to the development of so-called engagement software.

What is employee engagement software?

A tool for seamless HR processes, employee engagement software should be an integral part of every human resource department. It's a multi-feature platform company use to increase employee satisfaction, as well as ease some processes within and between teams and departments.
On one hand, you can find employee engagement software in the form of an online platform that can only be accessed by your employees. On the other, many employees prefer to use their phones instead of laptops and desktop devices, which makes engagement phone apps one of the best choices for remote employees also.

Must-have components of engagement software

Various employee engagement software exist on the market. However, certain features make some of those apps stand out. Additionally, essential features will help you distinguish a good and beneficial employee app from one that isn't ideal for your business. So, what kind of components do you need to look for when considering engagement software?

1. Employee feedback

The foundation of a perfect engagement app is employee feedback. Engagement software come with different built-in and customizable surveys that make collecting feedback and data from employees easier. With a wide variety of surveys, you can collect different data and information, analyze it and detect potential issues on time.
Choosing from anonymous or public types of surveys, you can discover how satisfied your employees are or if there are any critical points you need to address.

2. Setting and tracking goals

Every solid business plan has an end goal a company is trying to reach. However, that goal should be separated into smaller milestones, which become the main tasks for teams within your firm. Assigning such tasks and tracking their progress was never easy. But with an employee app, you'll be able to set and track goals with ease.
Many engagement apps remind leaders when the right time for the one-on-one meeting is. This allows them to reconsider and adjust goals according to the progress made in the meantime.

3. Customizable alerts

Spamming employees with insignificant news to them can not only annoy them but decrease productivity and disturb their focus. Therefore, employee apps with customizable alerts allow you to set what kind of notification you want to be pushed.
On top of that, essential updates and policy changes can be sent as high-priority which ensures all employees will see them timely. Let staff customize alerts and set them according to priority and importance.

Benefits you can’t neglect

Naturally, we can't neglect the benefits software like this provides your entire workforce with. No matter the department, everyone is the winner as long as you use the app properly. So, what do you actually get if you opt for engagement software?

1. Increased engagement and productivity

The logical answer is in the name. Your employees will be more informed and engaged in the company and happenings in it no matter where they are. Such software ensures your staff gets the message whether they work from the office, field, or home!
It provides employees with a safe space to communicate and collaborate within the team and with other departments. An employee app makes file and data sharing easier, which reduces the buffer and encourages open communication.

2. Gives employees a voice

Since employee software collects data and feedback, they provide managers, HR, and team leaders with valuable information on how employees feel. This allows them to take necessary actions and make employees feel supported, understood, and heard. On top of that, it is a great platform where employees can express their opinion and share thoughts with colleagues.
If you're looking for safe software for professional use, consider Workplace by Facebook alternatives which offer numerous benefits to employees and managers.

3. Improved onboarding process

Newcomers are possibly overwhelmed by the change in environment, culture, and people around them. This makes them confused and in need of assistance in the first couple of weeks. An employee engagement software can provide them assistance and all the information they need to get back on their feet.
An employee app contains valuable company and employee information that are of use to new employees. This improves their experience and the entire onboarding process, which makes the adaptation faster and easier.

4. Higher retention rates

New companies pop up all over the world. What makes you different from an alluring startup that offers intriguing benefits? In the of great resignation, employee retention becomes the top issue for employers and managers.
By implementing employee engagement software, you're increasing satisfaction rates, which are more or less directly correlated to people leaving the company. Make your employees feel welcomed and provide them with the support they need.

Final thoughts

Even though employee engagement software may sound complicated, they are meant to be easy to use and fun for everyone. Implement one in your business and see the exponential improvement in staff, their productivity, and satisfaction.

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