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Discussion on: Thoughts on The Social Dilemma

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Dan Fockler • Edited

I think figuring out some way to instill empathy in users is really important. Most of the time on social media we are interacting with a picture, a profile, or even just a username, and we don't treat them like a real person who deserves respect and forgiveness. It's kind of like driving. We see the car, not the person in the car, and so social behavior feels more aggressive when you're driving.

As far as the addictive aspects are concerned, companies aren't encouraged to make it less addictive, and it helps their bottom line to keep you hooked. Turning off notifications is a great start because it puts you in control of when you want to interact with the app, and it stops the lure from pulling you back in when you didn't really want to be.