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Discussion on: Empathy in Dev and Ops

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Derwin McGeary

My mantra is always "the person that did this did it with the best skills, resources, and knowledge they had at the time". I'll try to improve it with the skills, resources, and knowledge I have now.

Still works if that person was me.

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Nathan Victor

resources being tech stack reqs, info, and time they had to get it done?

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Derwin McGeary

Yep! You can include "authority to demand better requirements, more info, and more time" as another resource that's sometimes missing.