One potentially controversial way might be to reduce harassing comments or messages via natural language processing. When someone writes any kind of harassing language, the platform flags it, and requires the user to acknowledge it would be harmful. If users continue to always continue sending that message regardless of the prompt overtime, it could be a data point on if that user should be removed from the platform entirely.
For further actions, you may consider blocking this person and/or reporting abuse
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One potentially controversial way might be to reduce harassing comments or messages via natural language processing. When someone writes any kind of harassing language, the platform flags it, and requires the user to acknowledge it would be harmful. If users continue to always continue sending that message regardless of the prompt overtime, it could be a data point on if that user should be removed from the platform entirely.