What started as a frustration with not being able to get in touch with our users, quickly developed into a redesign of the flow of our platform.
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I really get the appeal of using telemetry to collect information about how your project is being used, that is hard to get in other ways. The thing is, people in the open source world distrust products that "call home", all the way out to active hate. Now that you've come clean in public that you're collecting it, be prepared to hear from some folks about how evil you are. It's really a choice you need to think very hard about. It's usually best to be very open about what you're collecting, for what purpose, and how to opt out.
I get what you mean. When we started implementing it, we were a bit on the edge.
But we are very upfront about it and have everything written down in our documentation, including a guide on how to opt out!
Thumbs up for implementing a telemetry! Data and feedback today are everything. Otherwise, you are just playing Whack-A-Mole in the dark. 🔨
That's a good way to describe it 😆
Channels of communication tend to be a pretty hard problem at the start
Couldn't agree more 😅
It was definitely amusing, thanks for great article
Glad you enjoyed it!
Great read!
😊
Great insights! Thanks!
My pleasure 😊
Great insights, thanks for sharing :)
Glad you liked it🙏
Awesome work. Thanks for sharing.
My pleasure!
I like this insight into simple UX changes in order to track user behaviour
🙌
Great job!
Thanks Luka!
Bravo! Always measure things so you can know what works well and where what you think is happening is actually breaking down!
Exactly! Metrics shine a light on what's really going on 🔦