How do you feel about activity monitoring tools and other workplace surveillance practices? 🔒

Companies that do this are awful. I know someone who works at such a company and has invested time in writing scripts to simulate activity with random mouse movements and keypresses and such out of fear of being seen as idle at the wrong time of day. Pretty much exhibit A of a hostile work environment.

When I worked for a consulting company, we had to track time in order to bill a customer. There was a lot of pressure to always be doing billable work. Adding non-billable time was questioned. Its okay when you consistently work for one client. But when juggling multiple projects and I had to do something not directly related to any of them, I felt pressured to attribute it to a billable client rather than adding non-billable time.

Several places I worked (including this one), web traffic is filtered and monitored. In the past I have used an SSH tunnel along with Firefox (has its own proxy settings, separate from Windows... don't forget to send DNS through the proxy too) to check my home email at work. But otherwise it is mostly a petty annoyance.

I cannot see myself ever working at a (non-consulting) place with time tracking software. It tells me they have an exploitative / sweat-shop mentality. Know how I know? Executives do not get their time management scrutinized.

One thing that I have also learned is that being connected to the people you work with really increases job satisfaction. Even if management didn't give a rip about how I feel, job satisfaction has positive benefits to performance. But keeping connections requires ongoing expenditure of time in "non-productive" ways like conversation.

Handling non-productive employees is a separate issue. The problem is not that they waste time... that is a symptom. The problem is that they are not a good fit for that problem / role / team / environment / department / whatever.

I've never worked with activity tracking software. And never will be. It's literally my third question to a HR in an interview process if they have some sort of tracking.

Because my opinion on this - if a company wants to monitor activity / traffic / web cam, then they don't trust their employees to do the work. And why would I, as an employee, want to work for a company who can't trust me or puts my skills to question?

Because most of the time programming is thinking. We, developers, don't write code, then erase parts of it, then write some more. It's not trackable. We tend to think before we "put something on paper". Yes, we do refactor, but that's another story.

And mental work requires breaks. I might want to just sit and stare outside my window for 20 minutes. And then come up with two lines of code that does magic and solves a problem. That's okay, because good ideas come when we don't think about them, as we all know.

One thing I'm okay with is tracking time on tasks in Jira / Asana /etc. Because I understand that the business side, managers, needs to know how much time a task took and plan accordingly. Especially if it's an outsourcing company and a client want's to know what they're paying for.

I wish it would be like "here is a task for you, take your time, tell me when you're done". But very small amount of companies can afford that. And not every employee can resist a satisfaction of exploiting this. We're all people. It takes strength to be a professional and do the job you're supposed to do instead of slacking on youtube or w/e.

So I don't think there is a silver bullet that works for every business and every employee. But I strongly disagree with activity tracking policies.

It builds/suggests a culture of distrust. The only time I do any sort of time tracking is when I'm doing some freelance/consulting for billing purposes ¯_(ツ)_/¯. Otherwise I'm extremely lazy/forgetful about setting the timers

I remember getting a job at one of the largest IT companies in town. I remember CEO telling me that their work environment is positive, friendly and trust-based because they only hire professionals who don't slack off, so I accepted their job offer.

When they were showing me around, they mentioned that they have an activity tracking system running on every PC in the company just in case. At the time, I felt okay about that because I'm a hardworking person and I never intended to abuse the working time.

I was doing fine at my new job until a couple of months later managers asked me to have a private talk. They told me that a day before I'd been away from my computer for 2,5 hours out of 8 hours and that they are disappointed with my performance. I explained that the day before I spent most of this time learning from my colleague behind their desk how to operate a complicated piece of software for my new responsibilities + I had lunch for about 45 mins. They went skeptical about it and told me that they'd ask my colleague if it was true.

The next day, they told me that my tasks take too much time, that I spend too much time away from my working place and that I needed to do something about it. I was shocked because I've never received feedback like this one before. More than that, I couldn't figure out why they'd been OK with my performance before but went crazy about it all of a sudden.

Finally, this activity monitoring thing and invalid accusations made me quit the job the next day. They were surprised to learn about my decision and tried to make me stay. After I quit, I spent about 2 years not looking for a job - this is how much unmotivated and discouraged I felt at the time.

Now I can tell that I made the right choice. I'm currently working at a company with a healthy workplace culture where we use a time tracking system. We use actiTIME and it supports no workplace surveillance, no activity tracking - only weekly timesheets and timers. Our managers trust our time entries because we estimate our tasks before the start of each Sprint and hold regular Standup meetings to share our progress. That's what I call healthy workplace monitoring.

When I was a younger CTO, I used to make my team track time every 15mins to weed out our unproductive workforce. It uh didn't work out, I think people put up with it for 2 weeks. LOL.

I think back in 2006 I worked at a company, and they used actiTime, and by they used I mean I had to use because I was in R&D and had to track all my efforts for SR&ED

Spent 6 years with the DOD. They actively monitor all network traffic involving access to government platforms including terminal endpoints and browsing history, for obvious reasons.

But we knew this and used common sense to just look certain things up our phones instead of the desktops.

We also had a state-of-the-art security system with HD cameras running 24/7 and a live feed from each position.

But the cameras were for perimeter security, and unless you were just spending a ridiculous amount of time goofing off, no one even checked the cams to make sure you were working.

So I think these types of monitoring systems can/do exist for security purposes as long as they are not misused to spy on employees.

In situations like this, using common sense can prevent nearly all unfavorable encounters.

But if management is hell-bent on micro-management, then the workplace rapidly spirals into fear and toxicity.

And in this case, any system, targeted or otherwise, will be used and misused against the employees, regardless of the original intent.

it's simple you know!

"the more agree you select,
the more watch dogs you're adding"

👾👾👾

What do you like the most about it?