We got a real value from user recorded sessions, but payed ones, as in the user is recording its session and speaking out its mind. You learn a lot. We used a managed service for this but I forgot which one.
Just the record by itself is like having analytics, I dont see any extra value except the UX improvements.
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We got a real value from user recorded sessions, but payed ones, as in the user is recording its session and speaking out its mind. You learn a lot. We used a managed service for this but I forgot which one.
Just the record by itself is like having analytics, I dont see any extra value except the UX improvements.