There's definitely a good likelihood that this whole situation is pretty irrational on the superior's behalf, but we can only go so far in our hopes that everyone sees things in a neutral and accurate way.
Asking questions both helps you gain perspective to make the argument you want to make, while also triggering that reciprocation part of the human brain which just wants to be heard before being disagreed with.
Asking questions and letting folks feel abundantly heard leads to better results regardless of who is being reasonable and not reasonable in the situation.
+1 on asking questions.
There's definitely a good likelihood that this whole situation is pretty irrational on the superior's behalf, but we can only go so far in our hopes that everyone sees things in a neutral and accurate way.
Asking questions both helps you gain perspective to make the argument you want to make, while also triggering that reciprocation part of the human brain which just wants to be heard before being disagreed with.
Asking questions and letting folks feel abundantly heard leads to better results regardless of who is being reasonable and not reasonable in the situation.
Asking more often "Why" would have prevented this from happening, instead of going into a ping pong game of "No, you are wrong".