12 Communication Dos and Don'ts for Managers

1. Acknowledge employee expertise

2. Consider personal challenges

3. Ask, don't command

4. Offer support instead of blaming

5. Provide constructive feedback as an opportunity

6. Encourage feedback

7. Address sensitive issues in a friendly and supportive manner

8. Be open to suggestions and offer autonomy

9. Maintain transparency as much as possible

10. Pay attention to concerns

11. Apologise when needed

12. Take care of yourself