The unnecessary use of legal name is huge. Stakeholders too often say "We have to use the legal name for compliance" when the compliance matter is not real, we later find out.
We've now flipped the default: process owners must provide a demonstrated business case for use of the legal name, absent that, they're getting the best name we have, which yes, will sometimes be the legal name, but not always.
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The unnecessary use of legal name is huge. Stakeholders too often say "We have to use the legal name for compliance" when the compliance matter is not real, we later find out.
We've now flipped the default: process owners must provide a demonstrated business case for use of the legal name, absent that, they're getting the best name we have, which yes, will sometimes be the legal name, but not always.