Solid and beautiful article, I was translating DDHH report on Basecamp's outage for a friend and I remember her surprise on the fact that a CEO was "taking the fall" for the whole company. We need more of that, and we need it now!
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Solid and beautiful article, I was translating DDHH report on Basecamp's outage for a friend and I remember her surprise on the fact that a CEO was "taking the fall" for the whole company. We need more of that, and we need it now!