Summary of Product Returns Management Shipping Software
Product Returns Management Software solutions are becoming increasingly important for businesses. For one, they're a cost-effective way to manage returns quickly and easily. They also help control the costs of products returned by customers, which can be significant in some industries such as clothing retailers. However, with so many options available in the market, it can become difficult to choose an ideal solution. Therefore, this post will explore what Product Returns Management Software is and how to choose the best one in today's business environment.
List of Top Product Returns Management Software for eCommerce
1)ClickPost
ClickPost is a logistics intelligence software solution with over 200 carrier integrations. It is one of the fastest growing shipping software providers in the world. The company provides multi-carrier management, order tracking capabilities, the ability to create branded tracking pages and a state-of-the-art NDR management system to help reduce RTO percentage. The software offers a high quality returns management tool that allows companies to automate the returns pickup process, create branded returns pages and even exceptions in the returns pickup process. The software can also track the returning item.
2)Narvar
Narvar is a shipping software that allows companies to manage their returns. It is integrated with over 300 shipping and logistics companies. It offers a variety of solutions including delivery date estimations, order tracking, notification generation for order status reporting, and the creation of branded pages for tracking and returns management. The solution allows companies to manage their reverse logistics, send returns and refunds status notifications, and create bespoke experiences for customers.
3)AfterShip
AfterShip is a global shipping software solutions provider. The platform is integrated with over 800 shipping and logistics companies. It provides a variety of services ranging from visibility improvisation to managing shipments. The platform allows companies to track shipments, send notifications and estimate the delivery dates. The software offers a dedicated solution for returns management, namely, AfterShip Returns Center, that can be used to create branded returns pages, send notifications to customers about the status of their refunds, to manage refunds, to define rules for refunds and more.
4)ShipStation
ShipStation is a software for managing shipments. It is integrated with over 84 shipping companies and provides order management solutions as well. The solution can be used to shop shipping rates, generate and print labels, generate batch orders and more. Further, it can be used to track orders and create tracking pages. The platform provides a returns management service which allows companies to build branded returns pages and helps manage the refund status.
5) Shippo
Shippo is a carrier management software integrated with over 50 shipping and logistics companies. It works with over 100,000 brands from around the world. The platform allows companies to manage their shipments across multiple channels, generate shipping labels and also shop for disgusted shipping rates. The platform provides a returns management service that allows companies to create branded tracking pages, generate return shipping labels and handle refunds through the unified platform.
6) MetaPack
MetaPack is an eCommerce shipping software. It offers integrations with over 400 shipping and logistics companies from around the world and operates more than 350,000 storage facilities globally. The platform allows companies to manage multiple carriers, track orders, generate labels and more. It helps companies manage returns through the unified platform, allows them to promote exchanges and helps reduce the cost of returns.
How to Choose the Best Product Returns Management Software?
Here are some things to consider while choosing a product returns management software.
1) The price of the software.
2) The quality of customer support offered by the solutions provider.
3) The returns management infrastructure offered.
4) The tracking capabilities of the software.
5) The serviceable area of the software.
Final Conclusion
More eCommerce companies today offer no-questions-asked returns to customers today in an attempt to gain an edge over competition. The process, however, is an expensive affair and requires the payment of shipping costs twice over. Therefore, companies need state-of-the-art software solutions to ensure that their returns process is streamlined and the cost of returning items is reduced without hampering customer experience.
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