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whykay πŸ‘©πŸ»β€πŸ’»πŸˆπŸ³οΈβ€πŸŒˆ (she/her) Author • Edited

Call for Volunteers - GenerationTech (Ireland & N. Ireland)

Got this via Code For Ireland, a call to action looking for volunteers for

They need help if you have one or more of the following expertise:

  1. Azure API or
  2. have PHP expertise or
  3. are an Auth0 expert or
  4. are a good to great Zendesk sme
  5. Powershell player

About GenerationTech

GenerationTech provides a consistent, quality service to the older people of Ireland (defined as those 65 years of age and older) that assists them, on demand, with their technology issues using phone line & digital channels. The scope of this service includes, but is not limited to,help with laptops, smart televisions,WiFi, software, mobile phones and telecommunications.
All services are free of charge and the helpline is currently open Monday – Friday 8:00 AM – 8:00 PM. For Saturday and Sunday please leave a message and we will get in touch with you within 24-48 hours).
These opening hours may change to reflect volunteer numbers and demand for the service. Volunteers personal endpoints i.e. PCs, laptops, tablets and mobiles are used to manage these queries.
The Covid-19 Pandemic brought us a new awareness of others, their proximity and their condition. However, there are those that we believe need more support, and more consideration, given their special vulnerability.

There are currently just over 0.75M older people (65+) on the island of Ireland. Whilst a lot believe β€œthe worst is over”, there is still a high degree of risk for our older people, especially those who are not in their fullness of health.

This has led to an increase in the use of modern technologies by older people, as they are very quickly up-skilling themselves with new devices and software. However, like many others, they may hear about, but not have access to, communications software, social media services and more importantly education about how to install and use such devices and software.

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